Fiserv’s Corporate Social Responsibility Report Details Commitment to People, Environment and Strong Governance

Fiserv, Inc. (NASDAQ: FISV), a leading global provider of payment technology solutions and financial services, today released its 2021 Corporate Social Responsibility (CSR) Report, outlining its proactive approach to empowering people, advancing communities, championing responsible business practices and investing in sustainable systems to create positive results.

The 2021 report aligns with the reporting standards of the Sustainability Accounting Standards Board (SASB) and the Global Reporting Initiative (GRI) and highlights achievements across the four environmental, social and governance (ESG) pillars.

“Our approach to corporate social responsibility reflects our global presence and is embedded in how we deliver solutions and services to people’s financial lives every day,” said Neil Wilcox, corporate social responsibility manager. businesses at Fiserv. “We are advancing our CSR programs and ESG reporting, and encouraging associate engagement as we seek to advance our communities and society in meaningful and impactful ways.”

Empower people

Diversity and inclusion are key to creating an innovative and inclusive work environment at Fiserv. Of its U.S. workforce, 34% are racially or ethnically diverse, a 2% year-over-year increase. Fiserv’s senior leadership is 28% women in the U.S. and 27% globally, while 18% of U.S. leaders are racially or ethnically diverse, a 4% year-over-year increase. the other.

Fiserv has established strong partnerships with historically black colleges and universities as well as the National Black MBA Association, creating a diverse candidate pool for future positions in finance. Fiserv received the organization’s 2021 Silver Torch Award in recognition of efforts to promote equal opportunity for minority professionals.

Fiserv actively welcomes veterans into its workforce through its military community engagement program, Fiserv Salutes, and received numerous accolades in 2021, including placement on Forbes’ list of Best Employers for Veterans.

The Fiserv Cares Fund has provided charitable grants to Associates who have experienced hardship due to qualified disasters, as well as to charitable organizations in the communities where Fiserv Associates live and work.

Advancing communities and society

Fiserv believes its platform and global reach can create positive change in the communities in which it operates. In 2021, the Fiserv Back2Business initiative, which originally committed $10 million to support minority-owned small businesses negatively impacted by the pandemic, was increased to $50 million. To date, Back2Business has provided over 1,400 grants of $10,000 in the US and UK

Beyond Back2Business, Fiserv’s philanthropic donations have totaled more than $6 million to more than 180 organizations worldwide. During the company’s Season of Giving campaign, associates, along with a corporate match, donated nearly $600,000 to more than 1,200 community groups and contributed more than 3,500 volunteer hours. Using the Fiserv Gives Back portal, associates have donated nearly $1 million and over 8,000 volunteer hours to more than 2,000 causes.

Fiserv also partners with a number of philanthropic organizations and community groups to offer programs designed to support small businesses. In partnership with Syracuse University’s Institute of Veterans and Military Families (IVMF), Fiserv is a founding member of the Coalition for Veteran Owned Business (CVOB), a unique national initiative to support the success businesses owned by veterans, military personnel and military spouses.

Promote responsible business practices

Underscoring the importance of ESG to business, Fiserv’s Board of Directors amended its Nominating and Corporate Governance Committee Charter to formalize committee oversight of programs, policies, disclosures and reporting ESG, and the responsibility to identify, assess and monitor ESG-related trends, opportunities and risks that could materially impact the business. In addition, the Talent and Compensation Committee is responsible for overseeing human capital strategy, including with respect to diversity, equity and inclusion, talent engagement and culture.

It is paramount for Fiserv and its associates to operate ethically in order to better serve its customers, communities, partners and fellow associates. All associates are required to participate in anti-bribery and anti-corruption training, and Fiserv opposes labor abuses as outlined in its modern slavery statement.

Investing in sustainable systems

Efforts to reduce energy consumption and greenhouse gas (GHG) emissions continued. In 2021, Fiserv expanded reporting of Scope 3 GHG emissions to include categories other than business travel.

In 2021, 250,000 short tons of paper were recycled, or nearly 375,000 pounds. of CO2 avoided emissions, 1.3 million cubic meters of landfill space conserved, 4.3 million trees preserved, 7.1 million gallons of water saved and over 585 million kWh of energy conserved.

Fiserv has made progress in reducing its carbon footprint by eliminating redundant operations in data centers and exiting the real estate space. To date, more than 30 data centers have been consolidated. For all new offices and facilities, incorporating green building design principles is a priority.

Additional Resources

Fiserv Corporate Social Responsibility Report –

About Fiserv

Fiserv, Inc. (NASDAQ: FISV) aspires to move money and information in ways that move the world. As a global leader in payments and fintech, the company helps its customers achieve the best results through a commitment to innovation and excellence in areas such as account processing and digital banking solutions; card issuer processing and network services; Payments; e-commerce; acquiring and processing merchants; and the Clover® cloud-based point-of-sale and business management platform. Fiserv is a member of the S&P 500® Index, the FORTUNE® 500, and has been recognized as one of the FORTUNE® World’s Most Admired Companies for 11 of the past 14 years and named one of the World’s Most Innovative Companies by Fast Company for two consecutive years. years. Visit and follow social media for more information and the latest company news.


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